Privacy Policy
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Privacy Information
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
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How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
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Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
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How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. Wix.com stores your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How do we communicate with our site visitors?
We may contact you to welcome you to our site with pop-up messages with simple welcome greetings or contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.
How do we use cookies and other tracking tools?
​We also use 3rd party
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Social Features (e.g., Facebook Like Popup).
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Third-Party Apps (e.g., PayPal, Clearpay, Apple Pay, Gifted
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Custom Code (e.g., Javascript or Custom Code Embed).
Learn more about cookies here: https://www.allaboutcookies.org/
The following links explain how to access cookie settings in various browsers:
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
We Do Not Sell Your Information
We believe your information is yours to control, and we are firmly against selling your data to third parties. We never sell or share your personal information with third parties for marketing purposes. Your information remains confidential with Book Mama and is only used as described above.
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Our Privacy Policy: Protecting Your Information
You have the right to access, update, or delete your personal information at any time. You can also choose to opt-out of receiving marketing communications from us. We prioritize your privacy. We want you to know that we adhere to strict principles against the sale of personal information to third parties. Your trust is fundamental to us, and we are dedicated to safeguarding your data in accordance with our privacy policy.
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How can our site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at support@bookmama.co.uk or send us a mail to: 4 River Don Crescent, Bucksburn, Aberdeen, Scotland AB21 9FP.
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Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at support@bookmama.co.uk